Shipping
From our atelier to your doorstep.
We ship Raboesy worldwide. Each order is carefully checked and packed before it leaves our fulfillment team.
Shipping Rates
| Shipping Method | Cost | Estimated Transit |
|---|---|---|
| Standard Shipping | FREE on orders over US$100 | See destination estimates below |
| Standard Shipping | US$6.80 on orders of US$100 or less | See destination estimates below |
| Express Shipping | US$28.00 | Approximately 6–8 business days* |
*Express service availability and transit times may vary by destination; please check the options shown at checkout.
Order Processing
For in-stock items, please allow 3–7 business days for order preparation and processing before dispatch. We do not normally process orders on weekends or public holidays.
Pre-order and restocking items may need additional time; please refer to the relevant product page.
Important: The country estimates below refer to the shipping journey after dispatch. Processing time is additional, so please allow for both when planning your order.
Standard Shipping by Destination
These estimates are informed by our recent delivery records and are intended as a guide, not guaranteed arrival dates.
They may vary due to local delivery networks, customs, weather, holidays, or carrier disruptions. Remote locations can take longer.
North America
| Destination | Estimated Standard Transit |
|---|---|
| United States | 5–10 business days |
| Canada | 5–10 business days |
| Mexico | 8–15 business days |
| Puerto Rico | 8–15 business days |
Europe
| Destination | Estimated Standard Transit |
|---|---|
| United Kingdom | 5–10 business days |
| France | 7–15 business days |
| Germany | 7–15 business days |
| Italy | 7–15 business days |
| Switzerland | 5–10 business days |
| Denmark | 8–15 business days |
| Spain | 7–15 business days |
| Netherlands | 7–15 business days |
| Belgium | 7–15 business days |
| Portugal | 7–15 business days |
| Poland | 7–15 business days |
| Austria | 8–15 business days |
| Sweden | 8–15 business days |
| Norway | 6–12 business days |
| Romania | 8–15 business days |
| Greece | 7–15 business days |
| Ireland | 8–15 business days |
| Hungary | 7–15 business days |
| Czechia | 8–20 business days |
| Iceland | 10–20 business days |
| Lithuania | 7–15 business days |
| Finland | 7–15 business days |
| Cyprus | 8–20 business days |
| Latvia | 8–20 business days |
| Luxembourg | 10–25 business days |
| Bulgaria | 8–20 business days |
| Ukraine | 15–30 business days |
| Croatia | 8–20 business days |
| Estonia | 7–15 business days |
| Serbia | 7–15 business days |
| Russia | 7–15 business days |
Asia & Pacific
| Destination | Estimated Standard Transit |
|---|---|
| Australia | 5–10 business days |
| New Zealand | 5–10 business days |
| Singapore | 4–8 business days |
| Japan | 8–15 business days |
| South Korea | 10–15 business days |
| Hong Kong SAR | 5–10 business days |
| Taiwan | 8–15 business days |
| Macau SAR | 7–15 business days |
| Malaysia | 7–15 business days |
| Indonesia | 7–15 business days |
| Philippines | 7–15 business days |
| Thailand | 7–15 business days |
| Vietnam | 7–15 business days |
| India | 7–15 business days |
Middle East & Africa
| Destination | Estimated Standard Transit |
|---|---|
| Israel | 12–25 business days |
| United Arab Emirates | 7–15 business days |
| Saudi Arabia | 8–20 business days |
| Qatar | 10–20 business days |
| Kuwait | 7–15 business days |
| South Africa | 12–25 business days |
| Morocco | 7–15 business days |
| Egypt | 7–15 business days |
| Nigeria | 7–15 business days |
Latin America
| Destination | Estimated Standard Transit |
|---|---|
| Colombia | 12–25 business days |
| Chile | 7–15 business days |
| Brazil | 7–15 business days |
| Peru | 7–15 business days |
| Argentina | 7–15 business days |
If your country is not listed, or you would like an estimate for a destination marked “Please contact us,” email hi@raboesy.com. Delivery availability is confirmed at checkout.
Tracking Your Order
Once your order is dispatched, we'll email you a shipment confirmation with tracking information.
Orders may ship from our Hong Kong showroom or our fulfillment warehouse in China. Carrier tracking may take some time to update after dispatch.
Track your order here →
Simply enter your tracking number to view the latest shipping updates.
Customs & Delivery Delays
Estimated transit times are not guaranteed.
Customs clearance, local postal operations, severe weather, peak shopping periods, or other circumstances outside our control may affect delivery times.
Shipping Address Changes
Please check your address carefully before placing your order. If you notice an error, contact hi@raboesy.com as soon as possible.
We will do our best to help before dispatch, but changes cannot always be made once a parcel has shipped. Additional carrier charges may apply.
If a parcel is returned because an address was incorrect, a delivery was missed, or it was not collected, the customer may need to cover any reshipping costs.
Need Help?
For shipping or delivery questions, contact our Customer Care team at hi@raboesy.com. We typically reply within 24–48 business hours.
