From our atelier to your doorstep.

We proudly deliver Raboesy worldwide. Every pair is carefully inspected and packaged before shipment to ensure a beautiful unboxing experience.

Shipping Rates

Delivery times are estimates and may vary depending on destination and customs processing.

Please note that Raboesy is not responsible for shipping delays caused by weather conditions, transportation disruptions, customs clearance, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Our orders are dispatched from our Hong Kong showroom or our fulfillment warehouse in China. Tracking updates may take a short time to appear after shipment, depending on local courier processing.

Track your order here → 

https://www.17track.net/en

Simply enter your tracking number to view the latest shipping updates.

Processing Time

Each Raboesy order is thoughtfully prepared before shipment.

For in-stock items, processing usually takes 3–7 business days.

Orders containing pre-order or restocking items may require additional preparation time. Please refer to the product page for specific availability details.

Once your order is ready to leave our warehouse, you will receive a shipping confirmation email.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Address Changes

Please make sure your shipping address is correct before placing your order.

If you notice an error, kindly contact us as soon as possible at hi@raboesy.com and we will do our best to assist before the package is dispatched.

Once an order has been shipped, address modifications may not always be possible and additional carrier fees may apply.

If a package is returned due to an incorrect address, failed delivery, or being unclaimed, the customer will be responsible for any reshipping costs incurred.

Need Assistance?

Our Customer Care team is always happy to help.

For any questions regarding your order or shipment, please contact us at:

hi@raboesy.com

We typically respond within 24–48 business hours.